PMB Jewelry, which owns and operates pmbjewelry.com, cares deeply about the privacy of our visitors and customers. We are fully committed to protecting your personal information and using it properly in compliance with global data privacy laws. This policy describes how we collect and use personal information, and the rights and choices available to our visitors regarding such information.
We collect two types of information regarding our Visitors and Users:
Non-Personal Information: Unidentified and non-identifiable information collected automatically via your use of our services (e.g., browsing activity, session heatmaps, device type, operating system, browser settings, and time stamps). This does not allow us to identify who you are.
Personal Information: Individually identifiable information that identifies you or may, with reasonable effort, lead to your identification. This includes:
Contact Details: Name, email address, and phone number.
Billing & Shipping: Physical address, payment method, and transaction details (collected only for purchases).
Technical Data: IP address, Geo-location, and unique device identifiers.
Correspondences: Any information you provide when contacting our support team or via email.
Through Your Use of Services: When you visit pmbjewelry.com, browse our collections, or make a purchase, we gather and record this data independently or with third-party services like Google Analytics and PayPal using cookies and tracking technologies.
Information Provided Voluntarily: We collect the personal information you provide when you register an account, subscribe to our newsletter, or contact us directly via support@pmbjewelry.com.
We collect your information for the following purposes:
To provide and operate our jewelry retail services.
To further develop, customize, and improve our website based on user experiences.
To provide ongoing customer assistance and technical support.
To contact you with service-related notices and promotional messages (where permitted).
To enhance our data security and fraud prevention capabilities.
To comply with applicable laws and regulations.
Our services are not permitted for children under 18 years of age. We do not knowingly collect personal information from minors. Parents and guardians should supervise their children’s online activities at all times.
Personal Information may be maintained, processed, and stored by PMB Jewelry and our authorized service providers (such as hosting and payment processors) in the United Kingdom, the United States, and Europe. Our service providers are contractually committed to keeping your data secured in accordance with industry standards.
You have the right to access, update, amend, or delete your personal information.
Account Control: You may update or remove parts of your information directly through your User Account.
Data Requests: To receive a copy of your data or request permanent deletion, please contact us at support@pmbjewelry.com with the subject line "GDPR: Data Request".
Note on Deletion: Permanently deleting your account erases all your information from our databases. PMB Jewelry will not be able to restore your account or retrieve your data once this process is complete.
We retain your personal information for as long as your account is active or as needed to provide you with our services. We may continue to retain information even after deactivation to comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
PMB Jewelry has implemented security measures designed to protect your information, including HTTPS secure access and SSL/TLS encrypted connections for payments via PayPal. We regularly monitor our systems for vulnerabilities.
Note: While we strive for absolute protection, no method of transmission over the internet is $100\%$ secure. We encourage you to use strong passwords and avoid sharing sensitive information in public forums or via unencrypted email.
If you post comments on our blog or public forums, that information may be read and collected by others. We advise against posting any information you do not wish to make public.
We may update this Privacy Policy to reflect changes to our practices. If we make material changes, we will notify you on this page prior to the change becoming effective.
If you have any questions about this Privacy Policy, please contact us:
Email: support@pmbjewelry.com
Website: www.pmbjewelry.com
